We're an IT Support and Services Provider that combines strategic thinking and technical expertise to ensure our clients gain the maximum advantage and value from their IT investment. We focus on the practical alignment of your IT systems and infrastructure to the needs, aspirations and budget of your business.
Support Services for your business
Your IT is a pivotal part of your business; it empowers your people to do their job, it enables processes to be streamlined, for information to smoothly flow across the business and for you to deliver on your promises to customers. You don’t just need your IT Solutions to work, you need them to be fully aligned to the needs of the business and to be professionally managed – this is where we come in, providing Managed IT Support Services.
We led the market in offering a ‘fixed-price’ Outsourced IT Support Service; we do this because we believe it best aligns our goals. It is in the interest of all involved for us to prevent issues, not just respond to them; to always address the root cause and not just the symptoms, and to add value to your business by being a true IT Support partner.
As your Outsourced IT Support Partner, we provide a complete end-to-end service. We take responsibility for every component of your IT infrastructure, and as such, we are the single point of contact for configuration, support and maintenance.
Our team proactively monitor your environment, responding to issues (often before you are aware of them), and taking care of all of the housekeeping such as configuration, back-ups, upgrades and patches. This team is supported by our field engineers who are able to quickly provide an onsite support when required.
Our goal is for you to view us as your trusted advisor: to understand your business as well as you do, to provide advice on how best to leverage your IT solutions and to simplify and guide you through the complexities of technology. Our business is built on IT support excellence and when you partner with Forest IT you can rest assured you have the weight of the whole organisation supporting you.
We led the market in offering a ‘fixed-price’ Outsourced IT Support Service; we do this because we believe it best aligns our goals. It is in the interest of all involved for us to prevent issues, not just respond to them; to always address the root cause and not just the symptoms, and to add value to your business by being a true IT Support partner.
As your Outsourced IT Support Partner, we provide a complete end-to-end service. We take responsibility for every component of your IT infrastructure, and as such, we are the single point of contact for configuration, support and maintenance.
Our team proactively monitor your environment, responding to issues (often before you are aware of them), and taking care of all of the housekeeping such as configuration, back-ups, upgrades and patches. This team is supported by our field engineers who are able to quickly provide an onsite support when required.
Our goal is for you to view us as your trusted advisor: to understand your business as well as you do, to provide advice on how best to leverage your IT solutions and to simplify and guide you through the complexities of technology. Our business is built on IT support excellence and when you partner with Forest IT you can rest assured you have the weight of the whole organisation supporting you.